bdpk Privacy Policy

Data Collection

We collect various types of information to ensure your experience on the bdpk platform. The categories of information are outlined below.

1.1 Information You Provide Directly

When you create an account on bdpk, make a deposit or withdrawal, contact the support team, or take part in a promotion, we collect the following information:

• Full name, date of birth, and national ID number (for verification purposes)
• Active email address and mobile number
• Permanent and current address
• Financial information — bKash, Nagad, Rocket account numbers or bank account details (for processing transactions)
• Password and security question answers (stored in encrypted form)

1.2 Automatically Collected Information

When you use the bdpk platform, certain information is automatically recorded in our systems:

• IP address and device identification information
• Browser type, version, and operating system
• Navigation paths on the platform, page visit duration and frequency
• Information collected through cookies and equivalent tracking technologies
• Betting history and transaction logs

1.3 Information Received from Third Parties

For age and identity verification, we may in some cases securely verify information through trusted third parties. This information is used solely for verification purposes.

Use of Information

bdpk uses your information only for the following legitimate purposes. Your information is not used for any other purpose without your consent.

• To complete the account creation, management, and verification process
• To process deposit and withdrawal transactions via bKash, Nagad, Rocket, and bank transfer
• To prevent fraud, implement anti-money laundering (AML) policy, and ensure cybersecurity
• To personalise your platform experience according to your preferences
• To provide support through 24/7 Bengali live chat support and email
• To comply with applicable legal obligations and supply information required by regulatory authorities
• To monitor responsible gaming and ensure a healthy playing environment
• To send you information about bonuses, promotions, and gaming updates (only with your consent)

Data Sharing and Disclosure

bdpk never sells your personal information to third parties. Information may be disclosed in the following limited circumstances:

Cookies and Tracking Technologies

bdpk uses cookies and equivalent technologies for the smooth operation of the platform. Cookies are small data files stored in your browser.

4.1 Types and Purpose of Cookies

• Essential Cookies: These are necessary to maintain login sessions, carry out security verification, and ensure core functionality — disabling them may prevent the platform from working properly.
• Functional Cookies: Used to personalise your experience by remembering your preferences (language, display settings).
• Analytical Cookies: Collect anonymous user behaviour data to monitor and improve platform performance.

You can control or delete cookies from your browser settings. However, disabling certain cookies may limit specific platform functionality.

Data Security Measures

bdpk follows industry-standard technologies and processes to protect your information. Our security framework is as follows:

• SSL Encryption: All data transmitted on the platform is protected by 256-bit SSL encryption, which guards against third-party interference.
• Password Hashing: Your password is never stored in plain text — it is kept secure through strong cryptographic hashing.
• Secure Data Centres: Our server infrastructure operates under high levels of physical and network security.
• Access Controls: Only authorised bdpk staff can view specific user information, and every access is logged.
• Regular Security Audits: Regular vulnerability testing and audits are conducted to ensure platform security.
• Two-Factor Authentication (2FA): You are provided with the option to enable two-factor authentication as an additional layer of protection for your account.

Please note that no method of transmitting information over the internet or storing it digitally is completely 100% secure. While we are committed to providing the highest level of protection, absolute security cannot be guaranteed.

Data Retention Period

bdpk retains your information only for as long as necessary or legally required.

• Information for active accounts is retained for as long as the account remains active.
• Even after an account is closed or deleted, certain information (particularly financial transaction records) may be retained for a defined period in accordance with applicable legal obligations and regulations.
• In cases involving fraud or misuse, information may be retained for the duration of the necessary investigation.
• At the end of the retention period, information is securely deleted or anonymised.

Your Rights

As a bdpk user, you have the following rights regarding your personal information. To exercise these rights, contact our support team.

• Right to Access: You may request to know what information we have collected about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request deletion of your information (not applicable where legal obligations exist).
• Right to Restrict Processing: In certain circumstances, you may request that the use of your information be limited.
• Right to Opt Out of Marketing Communications: You may withdraw your consent at any time to stop receiving promotional emails or messages.
• Right to Data Portability: You may request your information in a structured, easily readable format.

Protection of Minors

The bdpk platform is for users aged 21 and above only. We do not knowingly collect any information from minors.

If we become aware that a minor has created an account, that account will be immediately closed and the associated information will be deleted. Parents and guardians are urged to closely monitor the online activities of minors.

If you believe that a minor has registered on bdpk, please notify our support team immediately.

Policy Changes

bdpk reserves the right to update this privacy policy at any time. For significant changes, we will notify you in the following ways:

• Via a prominent notice on the platform
• By sending a message to your registered email
• By updating the "Last Updated" date at the top of this page

If you continue using the platform after an update, you will be considered to have agreed to the revised policy. We recommend reviewing this page regularly.

Contact Us

If you have any questions, concerns, or information-related requests about this privacy policy, please contact our support team. We are ready to assist in Bengali 24/7.